After waiting for a response from AAA for 3 hours, we were lucky to find (via Google) Auto Services Towing. Will came to a rest area where we had been waiting & he professionally & compassionately started the car, then followed us until he knew we'd be ok. I am sure he has heard it many times, but he was truly our angel!
My husband and I were driving home to Chicago from Carbondale when a light came on in our car and went into “limp mode”.
It was a Sunday night, raining, and AAA wasn’t able to help us. We were either facing a $700 tow back to Chicago or leaving our car and coming back via rental car another day. Both options far from ideal.
We were able to reach William who was kind enough to meet us at the shop. He said he would scan the car and see how serious the issue was to see what we could do in the meantime.
He scanned the car, told us a few issues it could be, and even made a call to a VW specialist to gain more insight.
He gave us his best advice that if we went slowly home we should be fine.
After all this he refused payment! He was so kind and helpful and really put our minds at ease during an unexpectedly stressful situation.
Thanks again William!!
Salt of the earth type of people. Required a tow for a flat tire, and on the way back to the shop, Will, the driver pulled off on the highway in order to check on another driver with their hazards on. There was no need to help, but he went out of his way to ensure their safety. Nice guys and certainly the type of people you can trust to provide reliable service.
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